Two things characterize today’s consumers: they are tech-savvy and in a hurry. The phrase "time is money" isn't just an old saying anymore but a practice that many banking consumers have adopted.
That's where self-service comes into play.
In efforts to provide a transformative experience for consumers, 36% of financial institutions have already implemented self-service kiosks, with many expected to follow. But what else are financial executives seeing and doing with their self-service plans?
We've gathered a few of the latest insights and put them all in this easy-to-read infographic:
- What types of self-service technologies others are investing in now
- The top benefits others are seeing
- The most common placements of self-service kiosks
- How integration can impact the effectiveness
Get the infographic to see the latest data now:
